Terms and Conditions

PRINT PRODUCT SETUP TERMS

PRINT PRODUCT SETUP (PRINTED PRODUCT ARTWORK)
For a flat rate, Fusion Marketing LLC will design custom artwork for use on printed items purchased by the client from Fusion Marketing LLC. All Artwork including provided artwork proofs remain the property of Fusion Marketing LLC. Client understands that the use of artwork for any other purpose without obtaining a file release will be considered theft of intellectual property with intent to harm Fusion Marketing LLC.

DIGITAL ART PROOFS
Each project includes (3) digital art proofs and (2) sets of basic changes. Additional digital art proofs for custom art will be provided for a non-refundable fee of $25.00 per proof. Client can request additional digital art proofs via art proof, e-mail, written and/or verbal request. Artwork re-design is billed hourly at 62.00 per hour with a minimum charge of one hour. The definition of ‘basic changes’ and ‘artwork re-design’ is at the sole discretion of Fusion Marketing LLC.

FILE RELEASE
Client can request the release of artwork created by Fusion Marketing LLC for a minimum release fee of $50.00 per file. Fusion Marketing LLC reserved the right to reject such a request for any reason.

APPROVAL
Client understands that changes cannot be made after approval for any reason.

PROJECT ABANDONMENT
Projects are considered abandoned if client fails to provide requested information, content or direction needed to complete the project within any 5 calendar days during the design process. If the project becomes abandoned, a $50.00 reinstatement fee is to be paid before continuation of the project. Fusion Marketing LLC reserves the right to reject the reinstatement of any abandoned project for any reason.

CUSTOM ARTWORK TERMS

DIGITAL ART PROOFS
Each project includes (3) digital art proofs and (2) sets of basic changes. Additional digital art proofs for custom art will be provided for a non-refundable fee of $25.00 per proof. Client can request additional digital art proofs via art proof, e-mail, written and/or verbal request. Artwork re-design is billed hourly at 62.00 per hour with a minimum charge of one hour. The definition of ‘basic changes’ and ‘artwork re-design’ is at the sole discretion of Fusion Marketing LLC.

APPROVAL
Client understands that changes cannot be made after approval for any reason.

PROJECT ABANDONMENT
Projects are considered abandoned if client fails to provide requested information, content or direction needed to complete the project within any 5 calendar days during the design process. If the project becomes abandoned, a $50.00 reinstatement fee is to be paid before continuation of the project. Fusion Marketing LLC reserves the right to reject the reinstatement of any abandoned project for any reason.

CLIENT PROVIDED ARTWORK TERMS

It is recommended that files are professionally prepared for the for the specific use requested, however, files not professionally prepared will still be accepted. The client will indemnify and hold harmless Fusion Marketing LLC from any loss, expense, and damages arising out of violation of copyright or trademark laws from the illegal use of images, photographs, slogans, trademarks, or graphical work supplied by the Client.

APPROVAL
Client understands that changes cannot be made after approval for any reason.

ARTWORK ON FILE TERMS

At the request of the client, previously approved artwork will be used ‘as is’ without any alteration.

APPROVAL
At the request of the client, previous artwork approval will be used in place of a new proof. Client understands that changes cannot be made for any reason.

SILKSCREEN TERMS

Screen setup: $35.00 per color
Re-screens: $10.00 per color
Misprints: Please allow 1-3% for mill defects and misprints
Garment: In the event a requested product is unavailable, clothing may be substituted for a comparable brand or style without notice.

NOTE: Screen charges are for services rendered.
The physical vellums/films and screens remain the property of Fusion Marketing LLC.
Screens are kept on file for 12 months
After 12 months new screen/art charges will apply.

DTG PRINTING TERMS

Misprints: Please allow 1-3% for mill defects and misprints
Garment: In the event a requested product is unavailable, clothing may be substituted for a comparable brand or style without notice.

WEBSITE TERMS

Project includes (3) digital proofs and (2) sets of basic changes, requested changes are considered additional development thereafter. Client is responsible for any/all custom content including but not limited to; wording, image(s), link URL(s) unless noted by Fusion Marketing LLC in writing. The definition of ‘basic changes’ and ‘additional development’ is at the sole discretion of Fusion Marketing LLC.

DEVELOPMENT
Development costs are based on the project requirements. Fusion Marketing LLC agrees to develop the all pages, features and elements notated in writing. Substitutions cannot be made for any reason. Client can request additional development via proof, e-mail, written and/or verbal request. All additional development requested by client will be billed at $100 per hour with a minimum charge of one hour. Client agrees to pay all development costs prior to website launch. All development, content and/or elements created by Fusion Marketing LLC remains the sole property of Fusion Marketing LLC until paid in full.

ALL WEBSITE DEPOSITS AND PAYMENTS ARE REFUNDABLE.
Deposits and payments become non-refundable upon the competition of one or more of the following:

  1. Database installation, creation, alteration, setup and/or site mapping
  2. Upon domain name (URL) purchase, setup and/or transfer
  3. Upon hosting purchase, setup and/or transfer
  4. Custom art, content creation, typesetting and/or phototypesetting

PROJECT ABANDONMENT
Projects are considered abandoned if client fails to provide requested information, content or direction needed to complete the project within any 5 calendar days during the development process. If the project becomes abandoned, a $100.00 reinstatement fee is to be paid before continuation of the project. Fusion Marketing reserves the right to reject project reinstatement after becoming abandoned.

MARKETING RETAINER

At times we may request that a marketing retainer is provided to show client commitment. All retainers are refundable less billable hours. Client has the option to apply 100% of provided retainer to our purposed project in it’s entirety. Provided retainer can be applied to projects that require revisions, less billable hours. Research times are not exact and may fluctuate 2 hours above or below the estimated times provided by Fusion Marketing LLC.

CONSULTATION TERMS

Consultation fees are non-refundable.

During your consultation we will provide detailed information on your individual project’s issues, suggestions, and benefits. We will answer all your questions and make sure you understand the potential risks involved. If you retain our marketing services we will credit your consultation fee towards the overall marketing campaign.

FILE RELEASE TERMS

All files are for use with the original application(s) and/or product(s) they were created for and are not guaranteed for use in any other application(s) and/or product(s).

File release deposits/payments become non-refundable upon the competition of any of the following:

  1. Email is sent containing the files requested.
  2. Hard copy is created containing the files noted above.

NOTE: All files notated on client’s invoice will be released (1) one time via email. (1) one optional hard copy will be provided per the request of the client if made within (7) days of invoice date.

PRINTING TERMS

The production of printed products is normally (5) five to (7) business days. Turnaround times are provided as an estimate and are in no way guaranteed by Fusion Marketing LLC. Artwork approved or received after 10:00 am EST is considered as being received the following business day. Fusion Marketing LLC may use at our decompression, different printing methods available for producing the same types of products. For this reason, color variations will occur and are not guaranteed unless notated in writing.